Request an anti-social behaviour case review
Victims of persistent anti-social behaviour (ASB) reported to any of the partner agencies can request a multi-agency case review where a local threshold is met.
ASB case reviews cannot be used to report incidents of anti-social behaviour, nor are they a complaints procedure.
They are a chance for an independent review to be held to see what, if anything else, can be done to find a solution to persistent or ongoing ASB issues.
Case review process
When an ASB case review is requested, partner agencies must decide whether the threshold has been met and communicate this to the applicant.
-
Step 1 :
Individuals, businesses, or community groups can request a review of ongoing ASB if:
- at least three ASB incidents have been reported within a six-month period to either:
- the police
- the local authority
- an integrated care board
- any registered social housing provider
- each ASB incident has been reported within one month of them occurring (each incident will only be counted once – even if it has been reported to multiple agencies)
- at least three ASB incidents have been reported within a six-month period to either:
-
Step 2 :
You can make a request to the police:
- online – fill in our request a review of ongoing anti-social behaviour form
- in person – at your local police station
- by post – write to your local ASB team
-
Step 3 :
When you request a case review, you are allowing information to be shared between the partner agencies. Information includes details of the incidents and the victim.
The partner agencies then review their own records before getting together to discuss all the information relevant to your request.
This review encourages a problem-solving approach aimed at dealing with some of the most persistent, complex ASB cases.
-
Step 4 :
Successful requests
If the threshold has been met, you will either be invited to:
- attend the case review
- give an impact statement
Then, a multi-agency meeting will be convened to:
- consider the impact on the victim
- review the actions taken to date
- agree an action plan for tackling the ASB going forwards
Unsuccessful requests
If a request does not meet this threshold, the case review will not be progressed unless there are additional circumstances which add to the level of impact or risk to the victims.
The decision, and the reasons why, will be relayed to the applicant, who will also receive information on how to appeal.
Publishing data
Cerwyn to send links to partner agencies’ data. Once we have those, we will send them to Jamie Small in FOI. Ask to create an annual PDF which will go on the Proactive responses page.
Related information
You can get help and advice from organisations such as: