Safe Places Scheme

Safe Places is a service to help vulnerable people with communication difficulties stay safe when they are out and about.

Who can use the Safe Places Scheme?

The Scheme is open to anyone who has communication difficulties, such as dementia or a learning disability and frequents or resides in the Avon and Somerset force area. The Safe Places Scheme has no age limit.

How does the Safe Places Scheme work?

When someone joins Safe Places they are given a card and key fob which has a dedicated telephone number and a unique reference number on.

If a person has been a victim of crime, is lost, feels scared or upset and doesn’t know what to do, they can call the Safe Places number.

They can use the dedicated telephone number to contact the police control room directly. They will be asked for their reference number to help the police identify them when they call.

They can also visit a Safe Places building for help. All police stations with enquiry offices are Safe Places and in the near future, some council offices will also be included. Find your nearest police station.

Safe Places buildings can be identified by the Safe Places window sticker:

If you or someone you know has communication difficulties and would like to join Safe Places, you can apply:

online – complete the online registration form
by post – print a registration form
in person – visit a police station, complete a registration form and hand it in at a police enquiry desk

What does a Safe Places card look like?

What does a Safe Places key fob look like?

How do I update my details or request a new card?

If you have lost your card, or need to update your personal details, fill out the report a change of circumstances to the Safe Places Scheme form.

Dementia Safeguarding Scheme

If you are registering someone with dementia, complete the Dementia Safeguarding Scheme form.